Best NW Construction did three large projects for us. The first was repairing the basement after a water heater burst: this involved water mitigation, replacing flooring, drywall, painting etc. The other two were home remodeling. This is where their work really shone. They did a complete basement remodel, including installing heated floors, moving a wall, and a complete bathroom remodel. They did two projects upstairs: a complete remodel including merging three rooms to create a large master suite, adding a walk in closet and en suite bathroom, and renovated the kitchen, turned the entire back wall into bifold doors, replaced flooring, leveled the floor, replaced cabinets and counters.
Here were the aspects of working with them that were really great: 1.) They took a real professional pride in their work: every mitered corner perfect, every joint, seam, edge perfect; painting was perfect: every edge straight, every surface flat and even. 2.)They were very smart: they made intelligent choices - as a home owner who does not have experience with building, I could not specify every aspect of the project, so there were infinitesimal decisions I didn't think of, couldn't think of, and they made the right choices about when to ask for clarification, when to just make the decision themselves. 3.) They were solicitous of my ideas and mostly made them work, but still saved me from some of my more “creative” thinking, based on their experience working with different materials, on different projects (for example, at one point I was thinking of a dark purple marmoleum floor, which would have been costly and would not solve the problem of obscuring a large bump in the subfloor; I was set on an end grain butcher block kitchen countertop, which was likely to absorb water around the sink and warp significantly.) 4.) They accurately estimated the time a job would take to complete and completed the job on time in budget. There were no surprise delays or increased costs. If something was going to cost more than expected this was made clear before doing the work; they were transparent about when the work would be scheduled and how long it would take to complete.
On top of all this, they were nice - just really excellent people, aside from their professional skills. The end result is a beautiful house, not a single regret.
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